FAQ's

Our 5-year structural frame guarantee covers inherent manufacturing defects in the sofa's framework, as determined by independent bodies such as Castelan or Homeserve, excluding boards,springs, padding, mechanisms, mattresses, or upholstery, and general wear and tear.

Yes we do offer discounts for bulk orders and to interior design professionals. Please email or call us for further information on pricing.

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order. The item in question must be un-opened in its original packaging to be returned.

You can cancel an order as long as it has not yet been dispatched. However, if your order has alreadybeen dispatched, delivery and return fees will be applied with the rates determined by the courier used. Any refunds can only be issued to the same payment method which was used to place the order.

We provide a full year of warranty on all products. The warranty does not cover damages
resulting from normal wear, moisture damage, heat damage, misuse, or surface imperfections
specifically on real wood products.